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Placeholder AI

Administration

Plan, payment and invoices

Start or end your free trial and paid plan, change the card, enter billing details and download invoices.

Open Plan in Admin. The top card shows where your organization stands, for example Free trial, Paid plan or Trial ended, with the card on file and the next invoice.

How it is billed: Chat per seat and month, Platform per turn.

Start the paid plan

  1. Under Billing details, enter your company, the address invoices go to and, for businesses in the EU outside Germany, your VAT number (no VAT is charged then). Select Save.
  2. Select Start the paid plan.

You can start it during the trial or after it ended. When your organization does not have a card yet, select Add a card and start the trial first.

Change the card

Select Change card. You enter the new card with our payment provider, Mollie.

Invoices

You get one invoice a month, on the 1st, charged to your card. The first one covers the days from the start of the paid plan (or the end of the trial) until the 1st. Seats added or removed during a month are prorated. Invoices lists them with their status; select PDF to download one.

Cancel the plan

Select Cancel the plan. Nothing more is charged, and the apps keep working until the end of the month already paid for.